Terms & condition

Terms of Service

Thanks for using our products and services (“Services”). The Services are provided byMetoomilk, a Private Limited company, limited by shares, incorporated in India.By using our Services, you are agreeing to these terms. Please read them carefully. Byaccessing or using any part of the site, you agree to be bound by these Terms of Service. Ifyou do not agree to all the terms and conditions of this agreement, then you may not accessthe website or use any services. If these Terms of Service are considered an offer,acceptance is expressly limited to these Terms of Service.
For the purpose of this policy, wherever the context so requires

  • The term ‘You’ & ‘User’ shall mean any legal person or entity accessing or using theservices or offerings provided on this App, Website or any affiliated offerings.
  • The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Company, as thecontext so requires.
  • That ‘Platform’ shall refer to the offerings of the company, like the app, website or anyother platform that the company owns/ operates.
  • The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and theCompany individually and collectively, as the context so requires.
  • The headings of each section in this Policy are only for the purpose of organizing thevarious provisions under this Policy in an orderly manner, and shall not be used byeither Party to interpret the provisions contained herein in any manner. Further, it isspecifically agreed to by the Parties that the headings shall have no legal orcontractual value.
  • The use of the website or app by the user is solely governed by this Policy (PrivacyPolicy), Refund and Cancellation Policy and the ‘Terms and Conditions’ of thewebsite, and any modifications or amendments made thereto by the company fromtime to time, at its sole discretion.

Accuracy and Completeness of Information:

Metoomilk’s platform is designed and developed to keep the content, documents andinformation error-free. However, we do not represent or warrant that the service will beerror-free, free of viruses or other harmful components, or that defects will be corrected. Thecompany may make improvements and/or changes to its features, functionality or service atany time. Additionally, the material on the platform is provided for general information onlyand should not be relied upon or used as the sole basis for making decisions withoutconsulting primary, more accurate, more complete or more timely sources of information.Any reliance on the material on this site is at your own risk

Privacy and Copyright Protection

Metoomilk’s privacy policy explains and outlines the relationship between the company andthe user data. The company strives hard to protect the user’s privacy by using it’s productsand services. By using our Services, you agree that Metoomilk can use such data inaccordance with its privacy policies. Our platform allows you to upload, submit, store, sendor receive content. You retain ownership of any intellectual property rights that you hold inthat content. In short, what belongs to you stays yours.

About Platform updates

When a Service requires or includes downloadable software, this software may updateautomatically on your device once a new version or feature is available. Some Services maylet you adjust your automatic update settings.The company makes efforts to include and provide every information needed to avail theservice as clear and defined as possible. However, it does not guarantee that the servicewill be made available in the same way described. The user is also informed that the stepsand process might differ from time to time. We reserve the right but are not obligated to limitour products or services to any person, geographic region or jurisdiction. We may exercisethis right on a case-by-case basis as needed or deemed right.

User Comments, Feedback and other submissions

The company might ask the users, at times, to submit/ send certain submissions in terms offeedback, surveys or any such article available. The user agrees that the company may, atany time, without restriction, edit, copy, publish, distribute, translate and otherwise use inany medium any comments, feedback, inputs that you forward to us.However, the company takes no responsibility and assumes no liability for any commentsposted by the user or any third party. The user hereby agrees that the comments they makewill not violate any rights of any third party, including copyright, trademark, privacy,personality or any other personal and proprietary rights.

Prohibited Uses

In addition to the terms laid out in the Terms of Service, the user is prohibited from usingthe site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial or state regulations, rules, laws, orlocal ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual propertyrights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, ordiscriminate based on gender, sexual orientation, religion, ethnicity, race, age,national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code that will or may beused in any way that will affect the functionality or operation of the Service or of anyrelated website, other websites, or the Internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose; or
  • To interfere with or circumvent the security features of the Service or any relatedwebsite, other websites, or the Internet.
The company reserves the right to terminate your use of the Service or any related websitefor violating any of the prohibited uses. The company is also not responsible for anymalicious use of its features and offerings by the user.

Modifying and Terminating our Services

The company reserves the right to update or modify its services and offerings at its solediscretion. The company is also not obliged to intimate the user of any change unless theuser is affected materially. The decision of the Executive Committee of the company will befinal in any conflicting situation. The company may add or remove functionalities or featuresor may suspend or stop a Service altogether. The user has the right to stop using thecompany’s Services at any time. The company shall not be liable to you or any third-partyfor any modification, price change, suspension or discontinuance of the Service.The user, hereby agree:

  • That the company may remove the service for indefinite periods of time or cancelthe service at any time, without any notice to the user.,
  • That their use of, or inability to use the service or any of the company’s offering is attheir sole risk


You may use our Services only as permitted by law, including applicable laws andregulations. We may suspend or stop providing our Services to you if you do not complywith our terms or policies or if we are investigating suspected misconduct.These Terms of Service are effective unless and until terminated by either the company orthe user. The user may terminate these Terms of Service at any time by notifying thecompany that they no longer wish to use the company’s services, or when they cease usingthe site and its affiliated offerings.


The platforms and services are owned and operated by Metoomilk. All right, title andinterest in and to the materials provided, including but not limited to information, documents,logos, graphics, sounds and images (the "Materials") are owned by the company except asotherwise expressly provided by the company, none of the materials may be copied,reproduced, republished, downloaded, uploaded, posted, displayed, transmitted ordistributed in any way and nothing shall be construed to confer any license whether byestoppel, implication or otherwise.Using our Services does not give you ownership of any intellectual property rights in ourServices or the content you access. You may not use them unless you obtain permissionfrom the company or are otherwise permitted by law.

Dispute Resolution and Jurisdiction

Any controversy or claim arising out of or relating to this agreement or the company servicesshall be settled by binding arbitration in accordance with the laws of India. The company isregistered in India and the presence of its operational office and servers is in India andobliged to the Indian laws. Any such controversy or claim shall be arbitrated on an individualbasis, and shall not be consolidated in any arbitration with any claim or controversy of anyother party.In case any terms of service are not covered in these Terms of service but are necessary tobe called upon in matters of conflict with any user, the decision of the Executive Committeewill be final in the concerning matter unless instructed otherwise by the competent court.Any other dispute or disagreement of a legal nature will also be decided in accordance withthe laws of India, and the Courts of Delhi shall have jurisdiction in all such cases

Changes to the terms of service

The company retains the sole and exclusive rights to amend or modify the Policy and theaforementioned Terms without any prior permission or intimation to the user and the userexpressly agrees that any such modifications and updates shall come into effectimmediately. The user can review the most recent version of the Terms of Service at anytime on this page to avoid any conflict of interest.However, if we make any material or substantial changes, we will place a prominent noticeon our website/ application. If the change materially affects the user, we will send a notice toyou by email.

Grievance Redressal

If you have any questions, grievances or suggestions regarding anything covered by thisterms of services, or not covered but you consider an essential thing to bring to our notice,you may contact our Grievance cell at with subject as (TERMS:Your concern)